Shipping & Delivery

Fresh-to-door, Malaysia-wide.

Every jar is made the day it ships. Here's how it gets to you.

Free shipping over RM200

Anywhere in Peninsular Malaysia. Add a second jar and you're there.

RegionDeliveryCost
Peninsular Malaysia
DHL eCommerce or J&T Express
1–2 business daysRM15 flat · Free over RM200
East Malaysia (Sabah, Sarawak)
Air freight via Pos Laju
3–5 business daysRM25 flat · Free over RM250
Singapore
We cover any cross-border customs
3–7 business daysFrom RM35 (calculated at checkout)
Rest of SEA & Asia
DHL Express
5–14 business daysCalculated at checkout

Same-day cutoff

Orders placed before 11 AM MYT ship the same day. Anything after goes out the next morning.

Insulated packaging

Gels ship in insulated mailers with food-safe gel packs in hot weather. Refrigerate immediately on arrival.

Subscription delivery

Subscriptions ship on a fixed weekly cadence so your fridge is never empty. Pause or skip anytime.

Damaged or late?

Send us a photo on WhatsApp within 48 hours. We'll replace it free of charge, no questions.